Shipping Policy
| Topic | Details |
|---|---|
| Order Processing | All Mild Popie products are made-to-order and fulfilled specifically for each customer. Orders are processed after successful payment confirmation. Production and dispatch timelines may vary depending on product type, order volume, and fulfillment operations. |
| Estimated Delivery Timelines | Metro Cities: 5–8 business days. Tier 2 & Tier 3 Cities: 8–10 business days. Remote Areas: 10–14 business days |
| Delivery Disclaimer | Delivery timelines are estimates only and may vary during public holidays, high-demand periods, weather disruptions, courier delays, or other unforeseen circumstances. |
| Shipping Partners | Orders are shipped through trusted courier partners based on service availability and delivery location. |
| Order Tracking | Once your order is dispatched, tracking details will be shared via email or SMS. |
| Shipping Address | Customers are responsible for providing accurate shipping details at checkout. Mild Popie is not responsible for failed deliveries caused by incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-delivery requests. |
| Failed Delivery / Returned Orders | If an order is returned due to failed delivery attempts or address-related issues, re-shipping charges may apply. |
| Damaged Packages | If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product. All requests are reviewed individually, and an appropriate resolution may be offered based on the issue reported. |
| Shipping Availability | We currently ship across India. International shipping is not available at this time. |
| Contact | For shipping-related queries, please contact: we@mildpopie.com |